Validity

 

The validity of these supply conditions are related to all offers and supplies of all products which are offered online by HT26USA Inc (www.ht26usa.com)

 

Prices

 

All mentioned prices are tax free if shipped outside the state of New York, for which case sales tax is 8.875%. The shipping-costs vary by the weight and size of the box, also the state where is going.

 

Ordering

 

You can order by means of our website (preferably), or by e-mail, telephone, fax or mail. After placing your order you will receive an order-confirmation by e-mail with an overview of your ordered products. As soon as we have received your payment, the ordered articles are shipped. If we don't receive your payment within 21 days, the order will expire. If you have any questions, concerning your order, please call us immediately at 1-(877)-837-1988. Please note: after placing your order, if there is any changes or cancellation contact us within 3 hours by phone.

 

Opening Accounts

 

When opening an account with HT26USA Inc (www.ht26usa.com), members will receive benefit when purchase is made. These benefits may vary. Some examples of benefit are receiving T-shirts, Hats, Pens, Mini bags, Fans and etc. These are offered only when available, one per purchase.

 

Payments

 

The payment can be taken by credit card or wire transfer. Please enter the correct billing address when placing your order. If your information is incorrect, your order will be either cancelled or on hold without notice. When paying by money order your order will be shipped as soon as the money order is received. If your purchase is made and under review by Credit Card company, your items will be ship as soon as the completion of the review. We currently ship only to customer’s credit card billing address.

 

Payment Foreign Credit Card

 

HT26USA Inc (www.ht26usa.com) is committed to providing a safe, secure shopping environment for all of our customers. Orders placed with HT26USA Inc are manually checked to ensure the data provided with the order matches the credit card account information filed with your financial institution. This helps us verify that another party is not misusing your credit card. As we are only able to provide this service when customers use US-issued credit cards, we cannot accept internationally-issued cards at this time.

 

Credit Card Refund Process:

 

Why Do Credit Cards Take So Long to Refund? One of the key reasons that a credit card refund takes as long as it does is the number of steps involved in the refund process. When you initiate a refund, the seller requests a refund by beginning a new transaction request on the credit card network. The credit card company must receive this information, check it against your purchase history, confirm the merchant's request, clear the refund with its bank and transfer the credit to your account. The credit card's billing department must then issue a statement that shows the refund as a credit, which serves as the final step in the process. Each step is an opportunity for delays due to human or computer error, or due to waiting for a billing cycle to elapse. Credit card refunds can take anywhere from two to 30 days before they are complete. The first 24 to 48 hours of this period involve the initial refund with the credit card company.

 

Status

 

Credit Card Verification: We are verifying credit card information with your bank

 

 

Need Payment Review: Need information or incomplete address

 

 

Shipped: Your ordered items will be shipped soon or it has been picking up by UPS.

 

 

Out for Delivery: Your ordered items are being delivered to your house.

 

 

Complete: Your ordered item has been delivered.

 

Delivery

 

When the products are in stock the delivery period will be 1 to 3 business days(Mon-Fri) (72 hours), , counted from the date that the payment is received. If an article has been sold out between the moment of order and payment and/or the product cannot be sent within thirty days, we will inform you. We ship only within the United States and Canada. For International Shipping, we currently do not ship outside of the United States except Canada.

 

 

For international orders, the receivers are responsible to pay the duties and taxes imposed by the government. The duties and taxes will be billed to the receiver.

 

 

Any order shipped to Canada, customer is responsible for any import taxes or fees that may be billed by customs. We are not responsible for any loss or damaged items that may result from shipping to an international country. There is No Signature Confirmation option for international shipments. If a customer requested a change in delivery address when the order has been shipped, there will be 12.50 USD fee. UPS charges a fee, when delivery address is changed, when items is in transit .When ordering, please make sure you have entered the corrected address. Incorrect address may lead to wrong delivery address, delivery delay, losses, and damaged goods.

 

 

All Shipment are shipped by UPS and signature required. Signature required - someone has to be home to sign for the package when received. If customers requested the packages or products you ordered to be left at the front door when no one's home, HT26USA Inc (www.ht26usa.com) will not be responsible for the loss of merchandise. Due to the decline in signature required that customers had requested. We recommend customers to keep the Signature required option.

 

 

There is only three (3) attempted for delivery, after it will be returned. If you are unable to be home, you are responsible to make an appointment for Pickup at your nearest UPS store or office. If the package is returned, you will responsible for the shipping fee, and shipping charges will be deducted for shipping method (includes: free shipping, UPS rates, International rates, USPS rates etc.) that was chosen. Here is the number for UPS Domestic Services 1-800-PICK-UPS

 

 

UPS shipping rates may change due to increasing UPS domestic service fees.

 

 

Free Shipping (Within the U.S) is only offered to domestic standard ground service by USPS, FEDEX, or USPS.

 

 

Signature Required - The recipient has to be home to sign for the package when received. This insures that the package has been delivered to you. There has been cases that people pickup packages from unattended apartments or houses. We highly recommend Signature Require. Please be aware we are not responsible for packages that are left outside at the apartment or house.

 

 

UPS/USPS/FEDEX will automatically call the recipient to advise when the shipment will arrive and request that an appropriate person be present to sign for the delivery.

 

P.O. Box Address:

 

We do our best to accommodate shipment to anywhere in the US, and we appreciate that not all of our customers have traditional/conventional street addresses. To provide the most extensive and protective coverage, our carriers do not ship to Postal Box addresses. However, to best serve and protect you, all online orders from HT26USA Inc (www.ht26usa.com) are delivered to you directly via courier services.

 

Declining Signature required:

 

If customers choose the option to decline Signature Required: the packages or products you ordered to be left at the front door when no one's home, HT26USA Inc (www.ht26usa.com) will not be responsible for the loss of merchandise. Due to the decline in signature required that customers had requested. We highly recommend customers to keep the Signature Required option.

 

 

By choosing Signature required you are insured that the package will be delivered to the right address provided. If no one's home, UPS/USPS/FEDEX will hold the package in the UPS location and attempt to re-deliver.

 

 

If you are unable to be home to receive the package, you can schedule a pickup at the nearest UPS/USPS/FEDEX location. Please call in advance the UPS/USPS/FEDEX locations for pick up.

 

 

There is only three (3) attempted for delivery, after it will be returned. If you are unable to be home, you are responsible to make an appointment for Pickup at your nearest UPS store or office. Here is the number for UPS Domestic Services 1-800-PICK-UPS (742-5877).

 

 

UPS: 1 - (800) - 742 - 5877

 

 

FedEx: 1- (800)- 463-339

 

 

USPS: 1-(800)-275-8777

 

Free Shipping Details

 

TO GET FREE SHIPPING: Place qualifying items in your shopping bag; then enters promo code or automatically entered. Only one promo code or promotional deal may be used per transaction. Minimum purchase amount for Free Shipping does not include gift wrap charges, purchases of gift cards or tax. Offer applies to Standard Shipping to one location. Due to size and/or weight, certain items bear a shipping surcharge, which will still apply. Free Shipping offer cannot be applied to purchases being shipped to Outside the United States. Cannot be combine with other coupons or promotions. Signatured Required for Free Shipping.Free Shipping offer is a limited time; it may end at any time.

 

Remote Support

 

By using our showmypc.com application on www.ht26usa.com , you are authorizing our staff to help you navigate in our webpage.

 

Security

 

Our website https://www.ht26usa.com, is secured by SSL Certificate by Authorize.Net and Godaddy.

 

Returns and Exchanges

 

You are pleasantly requested to check at delivery if the products correspond with the placed order. If this is not the case, you must inform HT26USA Inc (www.ht26usa.com) as soon as possible or within two (2) business days after the delivery; if it has been shown that the products do not answer to the order, HT26USA Inc (www.ht26usa.com) has the choice to replace the concerning products by new products or restituting the value of the products. There are no refunds. Exchanges are only accepted if our authorization is given within 2 days of delivery, and the shipping fees are non-refundable. No exchanges or refunds on UNSEALED PRODUCTS. The packing of the product must be unharmed and where also applies that the shipping costs for returns comes at the clients expense. Hair cannot be returned or exchanged (this applies to synthetic and human hairs, wigs, hair extensions, remi, lace front wigs, and ponytails).All electronics such as trimmers, blow dryers, and clippers cannot be returned or exchanged; you must contact directly the manufacturer’s warranty department, which is locate at the back of the product or box.

 

Returned Package

 

If the package is returned, you will be responsible for the UPS / USPS/ FEDEX shipping fees, and shipping charges will be deducted for shipping method (This includes: free shipping, UPS rates, International rates, USPS rates etc.) that was chosen. We will deduct the "Free Shipping" Fees (ship to / return fees) according to the UPS / USPS / FEDEX invoice from the total amount.

 

Liability

 

The products information HT26USA Inc is composed with the largest possible carefulness. HT26USA Inc (www.ht26usa.com) is not liable for any possible impact which results directly or indirectly from using one of the products. We strongly recommend reading the directions for use before using a product.

 

 

Location (MAILING OFFICE ONLY):

 

HT26USA Inc.
17 W 125th Street
New York, NY 10027
Toll Free: 888-978-6318
E-mail : contact@ht26usa.com

 

 

 

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HT26USA Inc 136-31 41st Ave, Suite 5C, Flushing, NY 11355
Tel:212-369-3660   Fax:212-369-2821